Privacy Policy

When you visit or access the Applications or the Services, or purchase, download, activate, or register one or more of the Services with us, you may be prompted to provide (and we may collect) certain types of personally identifiable information ("PII"), such as your name, postal address, e-mail address, telephone number, and other unique information such as unique device identifiers, geo-location and product and service preferences. We also may collect: (i) the e-mail address(es) of customers who communicate with us via e-mail or provide their e-mail address when joining our mailing list; (ii) PII that is voluntarily provided to us by individuals who use the Applications and/or the Services in connection with activities such as contest participations, surveys, and account registrations.

We may also collect information about you from commercially available sources. Such information may include, without limitation, your name, address, e-mail address, and demographic data.

We may collect non-personally identifiable (anonymous) information from visitors to the Applications and/or the Services, regardless of whether they place an order with us, download software from us, volunteer such information to us, communicate with us, join our mailing list, or otherwise.

We may collect data collected through or from Devices in connection with your use of the Services, such as (without limitation):

• Data collected by IoT sensors during monitoring, such as environmental data (temperature, humidity, etc.), security information (opened/closed doors and windows, smoke, motion, alarms triggered automatically or manually, etc.), and location information.
• Device information, such as model and serial number, network information (including IP address), device activity logs, operating system, service carrier, location, and historic and current device configuration.

Some of the Services may allow you to choose to invite other users to grant you access to their Devices, or permit other users the right to gain access to your Devices. We strongly discourage the sharing of log-in information, passwords, and other PII.

Like many sites, the Applications use "cookies." Cookies are small text files that reside on your computer and identify you as a unique user. Cookies allow us to, among other things, measure activity on the Applications and personalize your experience. If you choose, you can set your browser to reject cookies or manually delete them. However, if you reject or delete cookies, you may have some trouble accessing and using some of the Services.

We also use log files to track information such as internet protocol (IP) addresses, browser type, internet service provider (ISP), platform type, and date/time stamps. We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

We use information we collect for the following purposes:

• Provide you with, and improve, the Products and the Services.
• Fulfill orders and process payments.
• Administer your account and back-up your data.
• Troubleshoot issues you encounter with the Products and/or the Services.
• Respond to your questions and concerns, and provide customer support.
• Contact you, and send you notifications about the Products and/or the Services according to your preferences.
• Send you marketing communications, as permitted by applicable law.
• Analyze and better understand how users access and use the Products and/or the Services in order to improve the Applications, create new features, respond to user preferences, and protect your data.

Aggregate, anonymous data collected is statistical in nature and does not include PII. This data may be used to improve our offerings, improve your user experience and the overall quality of the Applications, the Products and/or the Services, or for marketing, advertising, research, or similar purposes.

Any third party with whom we share your information first agrees to receive, use, store, and disclose such information only in accordance with this Privacy Policy. We may share your information with:

• Our corporate affiliates that provide aspects of the Services or otherwise support our provision of the Services.
• Reputable third-party vendors, service providers, contractors, or agents who perform aspects or functions of the Services on our behalf.
• Select business partners to facilitate their ability to offer products and services that we believe will be compelling to our customers.
• Other third parties in order to respond to governmental authority requests, comply with any law or court order, help prevent fraud, protect our rights, or for business reasons such as in the context of a sale or merger of our company.

We may share your aggregated, anonymous data for a variety of purposes, such as to improve our offerings, improve your user experience, or for marketing, advertising, research, or similar purposes.

We may also share your PII with third parties in certain circumstances when we receive your prior express consent to do so.

The Services may contain links to third-party websites and/or applications for your convenience and information. We do not control those third parties or make any representations or warranties about them. Any personal information obtained by third parties is not covered by this Privacy Policy. We encourage you to review the privacy policies of third-party websites and applications you visit.

You may access and update certain PII by contacting us directly at support@rxdegree.com. We will respond to your request within a reasonable timeframe. Some information may not be removable where retention is required by law or legitimate business necessity.

The security of your personal information is important to us. We follow generally accepted industry standards to protect the information transmitted to us, both during transmission and after our receipt. However, note that no method of transmission or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security to your data. If you have any questions about the security of the Services, please contact us at support@rxdegree.com.

The Following Applies to Individuals Whose Personal Data Falls Under the Jurisdictions Subject to the E.U.'s General Data Protection Regulation (GDPR): RX° is the Data Controller for your personal data. Your consent to our use of the personal data provides RX° with a lawful basis for such use. We will retain the personal data indefinitely unless you instruct us to delete it or we inform you otherwise. If you feel that there is a problem with how the personal data has been handled, you have the right to register a complaint with a supervisory authority.

Concerning our website operation, RX° LLC is the Data Controller for your personal data. We decide how your data is processed in relation to the Services. Your consent to our use of the personal data provides RX° with a lawful basis for such use. We will retain the personal data indefinitely unless you instruct us to delete it or we inform you otherwise.

Under the GDPR, you have the following rights:

• Right of Access: You may request access to your data at any time via your account and download any data therein.
• Right of Rectification: You can request to rectify any data we hold about you that you think is incomplete or inaccurate.
• Right to Object Processing, Delete, or Stop Using Personal Data: Also known as the "right to be forgotten," this right gives you the ability to request the deletion of certain personal data about you.
• Right to Limit Processing: You may request that we limit the processing of certain data about you.
• Right to Object Profiling: Where we process certain data, you may request that we stop processing it.
• Right to Portability: You have the right to transfer your data across services in a safe and secure way.

In addition to other rights described under this Privacy Policy, California consumers have the below rights under the California Consumer Privacy Act (CCPA/CPRA):

• Right to Know: You may request that we disclose the categories of personal information RX° collected, shared, sold, or disclosed in the past 12 months.
• Right to Request Deletion: You may request the deletion of personal information at any time.
• Right to Correct Inaccurate Data: You may request RX° to rectify inaccurate personal information that we maintain about you.
• Right to Opt-Out of the Sale of Personal Information: RX° is not in the business of selling, renting, or disclosing personal information to third parties for their direct marketing goals.
• Right to Non-Discrimination: RX° shall not discriminate against you when you decide to exercise any of the rights above.

To exercise any of your rights, please contact us by emailing support@rxdegree.com. We will fulfill your request within 45 days.

This statement applies to Data Subjects residing in Canada and is designed to comply with the Personal Information Protection and Electronic Documents Act ("PIPEDA"), and with the Quebec Privacy Legislation Modernization Act, also known as Law 25.

Collection of Personal Information

The following data categories are collected about you:

• Identifiers (online and physical)
• Online and network activity
• Device information
• Usage information
• Payment and billing information
• Marketing and advertising information
• Customer support and customer relation information

Use of Personal Information

We may use your personal information to:

• Provide products and services to you
• Communicate with you about your orders and shipments
• Improve our products and services
• Personalize your experience on our website
• Send you marketing communications

Retention and Disposal of Personal Information

• We retain personal data for as long as is required to establish the purpose for which it was collected.
• We retain personal data beyond such a period when applicable legislation requires us to do so.
• Account and subscription information is retained until a valid and verified request for deletion is processed.

RX° reserves the right, in its sole discretion, to modify, amend or supplement this Privacy Policy at any time, with or without notice, by posting such modifications, amendments, and/or supplements here. If you continue to use the Services after any such modifications, you are then accepting and agreeing to be bound by them.

We do not knowingly collect PII from children under the age of 18 or allow them to purchase either Products or the Services from us. We do not knowingly collect personal data from children under 13. If we learn that we have collected data from a child under 13, we will take steps to delete the information as soon as possible.

Our business operations and the computer servers that handle data collected via the Services are hosted in data centers located in the United States, EU and APAC. Likewise, we may work with service providers outside these regions.

You can access some of the Applications without providing any PII. However, you may not be able to use certain features without providing PII. Please contact us if you would like to discontinue receiving marketing-related e-mails and opt-out of certain uses of your PII by RX°.

If you feel that we are not following this Privacy Policy, or to be removed from our mailing list, you may contact us at support@rxdegree.com.